RabbitLoader performs a few checks before you can connect the plugin to the cloud account. In case of conflicts are detected, they need to be fixed before continuing.
We have collected some common errors you may see, and have suggested steps to fix them.
‘WP Super Cache’ false warning
You may encounter a warning to disable the “WP Super Cache” plugin, but the plugin is not installed on the website. There are two possibilities-
- If you have changed your hosting (possibly from Hostgator to a different one), some configuration files still have the leftover part and raising this warning. To fix this, open the wp-config.php file which is located at the root of the WordPress installation. Find the line which has ‘WPCACHEHOME’ word. Either remove the line or add a ‘#’ at the beginning of the line to comment it out as shown below.
# define('WPCACHEHOME', '/home/public_html/wp-content/plugins/wp-super-cache/' ); //Added by WP-Cache Manager
- The plugin also comes by default with Hostgator, please contact their support and get it disabled.