Knowledge Base

Discount plan eligibility for NGO and non-profit

Rabbit Loader is available to all qualifying nonprofits, charities, or NGOs at a discounted rate. This article will help you to find out if your organization qualifies for it, and if yes, how to proceed further. Eligibility To be eligible for a Rabbit Loader Nonprofits account, an organization must meet the below criteria(s) in their […]

How the CDN bandwidth is counted towards the usage quota?

In this article, we will cover when the site visits are counted towards the integrated Rabbit Loader CDN bandwidth quota. We will be considering the possible scenarios in which the traffic comes to a website and how a user interacts. How the Website Traffic is calculated What happens when CDN quota is exhaused Website Traffic […]

Plan upgrade, downgrade, and cancellation

This knowledge base article covers how one can make a plan upgrade, downgrade or cancel an active subscription. Upgrading plan Plan upgrades can directly be done from the Plans and Pricing page, or from the dashboard. On the RabbitLoader admin portal, please navigate to the Reports->Billing section->Upgrade Plan. This can be used to change the […]